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　　Dear explorers,

　　It is always our top priority to provide you an enjoyable and fair gaming environment. We have zero tolerance for cheating in our game. Anyone caught using hacks will be banned without mercy.

　　To address your concerns over this issue, we have prepared a list of answers to some frequently asked questions.

　　Q1: How does Creative Destruction’s Anti-cheating system work?

　　CD has an anti-cheating system running 24/7 as well as professionals constantly monitoring games for cheaters. This system is based on AI imaging technology, which is capable of automatically discerning cheaters. And our dev team is constantly working on improving our anti-cheating technology to make it work more effectively and with better accuracy.

　　Q2: How does Creative Destruction punish hackers?

　　For most cheaters, they will get banned by the system during the match. The system detects abnormal behaviors such as moving on foot at high speed, shotting with extremely abnormal accuracy.

　　In addition to that, whenever we receive a report, we will immediately begin a closer screening and monitoring of that player. When we confirm that the account has ever used hacks, we will ban it immediately. And we also completely ban the devices of serious offenders to guarantee that they can’t just create a new account and keep cheating.

　　Q3: How can I contact you when I met a hacker or found a hack resource online?

　　You can always reach us and report hack-related issues by sending email to this address: cdgame@service.netease.com.

　　Remember to start your title with [hacker report] and include details like the player’s ID & IGN & Platform & Server (better with proving videos), or the link to the hack resources. We will go through every email carefully and give every hacker a rightful punishment.

　　Q4: What if I was wrongly banned!

　　If you suspect you have been banned wrongly, please contact us via cdgame@service.netease.com. We have a special team to re-examine your account and try to make sure every innocent player can be protected by our system.

　　We have resolved ourselves to crack down on hackers in order to have clearer and fairer fight. And we want to thank you for helping us maintain the order in Aurora Valley. Every little help from you guys can really make C.D. a better game for all. We are the C.D. explorers, and we will keep on fighting till the end!

　　Here we post a partial list of players who have cheated heavily from September 1st to October 13th: